Refund policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your order was delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
Gift cards

Refunds (if applicable)
Once your return is received and inspected, then your refund will be processed, and a credit will automatically be applied to your account as store credit for a future purchase or to your original method of payment, within a few days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first contact your credit card company, it may take some time before your refund is officially posted.
If you still have not received your refund yet, please contact us at nutcravings@gmail.com.

Sale items (if applicable)
Sale items are eligible for refunds on the same terms as regular priced items, as long as they meet the return conditions above.

Exchanges (if applicable)
We cannot offer exchanges on food items.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.